MYPHYSIO continues to follow stringent measures to protect your health. We remain open for business, onsite and online, to optimise your physical health:

  • We have reduced the number of chairs in our waiting area, and the amount of equipment in our exercise area, to allow for ample social distancing
  • You have the option to wait in your car, and we can call you when your practitioner is ready for you
  • We continue strict cleaning procedures for our reception, waiting area, treatment rooms, Pilates studio and kitchenette. Consultation rooms, our gym area and all equipment utilised are thoroughly cleaned after all sessions
  • We have protective screens installed at our reception counter
  • Our new patient intake forms are now available online
  • We will soon be introducing enhanced electronic processing of private health fund and medicare claims to reduce contact
  • Where possible we ask that you use card instead of cash
  • In line with the Australian Health Department guidelines, our team wear face masks and we also ask that you wear a mask during your appointment. All therapists now wear protective eyewear during face to face consultations as per State government directives
  • Hand sanitiser is provided and is to be used when entering and exiting the clinic.
  • Clinical reformer class numbers are limited to a maximum of 1 client adhering to social distancing guidelines. We are only charging our class prices for these services (higher health fund rebates may apply)
  • At our Brighton clinic we also have theatre quality HEPA ultra-filtered air treatment installed
  • We are sending emails to clients 24 hours prior to appointments to ensure they are only attending if symptom free, and have not had contact with anybody COVID-positive.If you have any of the symptoms, however mild, you should seek advice and get tested. To get further advice, call the 24-hour coronavirus hotline 1800 675 398, your general practitioner, or use our online self-assessment tool symptoms to watch out for include: Loss or changes in sense of smell or taste, fever, chills or sweats, cough, sore throat, shortness of breath or a runny nose. In certain circumstances headache, muscle soreness, stuffy nose, nausea, vomiting and diarrhoea may also be considered.

Stay safe and stay well – we remain at your service, and committed to your health and wellbeing – the MYPHYSIO team.

Should you have any questions, feel free to call us on 9570 7181 or contact us here